Job titles of the future: Delivery drone air traffic controller

Trevor Wischnewsky works as a remote pilot in command (RPIC) for FlyTrex, a company that delivers goods using drones. An RPIC is similar to an air traffic controller but manages fleets of small delivery drones instead of airplanes. Wischnewsky oversees drones that transport items like pizza and sushi within a three-mile radius in Texas. His role involves ensuring safe flights, coordinating with other drone operators, and intervening if issues arise. The job emerged as companies began using drones for local deliveries, creating a need for professionals to oversee these autonomous flights. Wischnewsky’s fascination with drones led him to pursue this career, combining his background in aviation with new technology.

To become an RPIC at FlyTrex, Wischnewsky needed specific credentials. He was already certified by the Federal Aviation Administration (FAA) as a drone pilot, which is a U.S. government license required to operate drones commercially. FlyTrex also required him to complete a weeks-long training course approved by the FAA. This training ensures pilots can take manual control of a drone if necessary, even though most flights are autonomous. Wischnewsky’s prior experience as a commercial pilot and flight instructor helped him qualify for the role. The FAA’s regulations and training standards are critical to maintaining safety in drone operations.

Wischnewsky monitors drones using advanced technology. The drones rely on GPS (Global Positioning System), which provides real-time location data, and lasers for precise navigation. They also use sensors to detect obstacles and environmental conditions. The Dallas–Fort Worth area is a testing ground for unmanned aircraft systems traffic management (UTM), a network that allows drones from different companies to share their positions in real time. This system helps prevent collisions, even when drones operate beyond the pilot’s line of sight. UTM automates much of the coordination, reducing the workload for pilots like Wischnewsky.

One of Wischnewsky’s biggest challenges was trusting automation. Unlike manned aircraft, where pilots are often told not to rely on automation, drones operate with high levels of autonomy. Wischnewsky had to adapt to this shift in responsibility. His role requires situational awareness, especially in unpredictable conditions like sudden weather changes. For example, he once had to intervene when wind gusts threatened a drone carrying an ice cream cake. Managing up to 10 drones simultaneously demands calm under pressure and quick decision-making. Weather remains the most common hazard in drone operations.