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Online mental healthcare is here to stay: Here’s how to navigate your options and find the right clinician

<name>Shari Harding, Associate Professor of Nursing, UMass Chan Medical School</name> <foaf:homepage rdf:resource="https://theconversation.com/profiles/shari-harding-2606097"/>· 1 septembre 2026

Virtual access to mental healthcare is now very common, but figuring out how to choose a provider can be confusing. Alisa Zahoruiko/iStock via Getty Images Plus As a mental health nurse practitioner who sees patients both in person and via telehealth, I’m often struck by just how many of my patient…

Résumé

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Online care growth

Before the COVID-19 pandemic in 2019, fewer than 2% of people receiving mental health treatment did so online.

During the pandemic, remote mental healthcare expanded rapidly, with Medicare, Medicaid, and most private insurers beginning to cover online mental health visits in 2020.

By 2025, about half of people receiving mental healthcare receive at least some of it remotely.

This shift was driven by the need to meet patients where they are, such as stay-at-home parents, college students in rural areas, or individuals not ready to be seen locally.

Online care offers convenience, ease, and privacy, allowing patients to access treatment from home, a parked car, or even during a work break.

Clinicians now commonly offer services via telehealth, including psychologists, psychiatric nurse practitioners, psychiatrists, social workers, and licensed counselors.

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